PRIVACY POLICY

AGENCE CALI
(hereinafter: "AGENCE CALI")
https://www.agencecali.com/fr (hereinafter referred to as the "Site")
Last updated: June 2025

AGENCE CALI attaches great importance on the privacy of its clients.
This policy aims to inform you about its practices regarding the collection, use, communication, retention, and destruction of your personal information.
In the course of its activities, AGENCE CALI collects, uses, and processes personal information for the purpose of providing its services.
By providing your personal information (through our Site, by email, in person, or by phone), you agree that it may be processed as outlined in this policy, and you authorize AGENCE CALI and its service providers to process your personal information for the purposes stated below.

1. What personal information is collected?

When you visit the Site and when you communicate with AGENCE CALI in other ways, various types of personal information about you may be collected and processed in the course of carrying out its activities and services, including the following:
• Identification information (name, first name);
• Contact information (mailing address, email address, and phone number);
• Any other personal information provided voluntarily. 
 
2. How is your personal information collected?

We collect your personal information in several ways: 
• By email or message on social media; 
• When you submit inquiries through our form on our Site;
• When you fill out a web form to be added to our press list; 


3. How is your personal information used?

Your personal information will be used in accordance with applicable privacy legislation and in accordance with the consent given. We will use your personal information for the following purposes:
• To provide our services and conduct our business in general;
• To respond to inquiries; 
• To send our newsletter or promotions when you have opted in to receive such communications (you can unsubscribe at any time);
• To meet and comply with legal and regulatory obligations (including accounting and tax obligations).

4. With whom is your personal information shared?

Your personal information will not be disclosed for purposes other than those for which it was collected.
Therefore, AGENCE CALI undertakes, unless it has obtained your consent or when required or permitted by law, for an unlimited period, including after the services provided have ended:

a) not to disclose personal information to third parties, except to service providers and/or partners who assist it in establishing, managing, and maintaining its relationships with you for the provision of its services. These third parties may have access to personal information or process it in connection with the services they provide. The information transmitted to these service providers is limited to only the information reasonably necessary for them to perform their duties;
b) to limit the disclosure of personal information only to its employees, collaborators, directors, or shareholders who need to know it directly for the purposes of providing the services;
c) to take the necessary measures to recover possession of personal information and to prevent any unauthorized actions or breaches of this document.

TRANSFERS ABROAD 

To fulfill its services, AGENCE CALI may use service providers located outside the province of Quebec.
As a result, some of your personal information about you may be transferred to locations other than your province or country. 
AGENCE CALI ensures that personal information is transferred to countries that have received an adequacy decision from the competent authority, or that personal information is adequately protected by technical, organizational, contractual, or other appropriate legal means.
If you have any further questions on this subject, you may contact the personal information protection officer whose contact details are provided below.
 
5. How and for how long is your personal information retained?

Your personal information is only retained for as long as necessary to fulfill the specified purposes. When it is no longer necessary for the specified purposes to meet any legal, regulatory, or other requirements, it will be securely destroyed or anonymized. 
Your personal information is stored on digital media that benefit from protective measures that ensure the highest level of confidentiality.

6. What are your rights regarding personal information protection? 

6.1 Right of access, rectification, portability, and deletion 

To access your personal information, to request a correction to your personal information, or to withdraw your consent to the communication or use of your personal information, you must submit a written request to the AGENCE CALI Privacy Officer (contact details are found at the end of this policy).
The request for correction must be particularly precise and correctly identify you to allow AGENCE CALI to adequately correct or complete the personal information deemed inaccurate or incomplete. 
You may also request access to your computerized personal information that you have provided, in a structured and commonly used technological format. 
The request to withdraw consent may result in the end of the benefits of the services offered by AGENCE CALI for the person concerned.

6.2 Processing of requests

The personal information protection officer will respond to requests for access, rectification, or withdrawal of consent within 30 days, in accordance with the timelines prescribed by the Personal Information Protection Act in the private sector. 
All necessary assistance will be reasonably provided to those who wish to access their personal information or rectify it, including clarification of what exactly they are looking for. 
Depending on the number of records requested in an access request, nominal fees may be reasonably charged to cover the costs incurred in responding to the request.
Written notification will be provided if the personal information protection officer must deny access to personal information for legal, regulatory, or other reasons. 

6.3 Appeal to the Commission d'accès à l'information.

If you are not satisfied with how AGENCE CALI handled your request for access, correction, or deletion of your personal information, particularly in cases of no response or unsatisfactory response, you may submit a request for review of disagreement to the Commission d’accès à l’information.

7. What are the roles and responsibilities of those who process your personal information? 

Caroline Duguay is the personal information protection officer, and she ensures compliance with this policy and addresses complaints as well as requests for access to personal information. 
 
8. What happens if I am redirected to other sites?

It is important to understand that this policy does not apply to other third-party websites that may be accessed from links on our Site. We are in no way responsible for these third-party sites, their content, or their access.  
Therefore, any personal information you provide through these sites is subject to their privacy policies. It is your responsibility to review this information to ensure the protection of your personal information.
 
9. How will changes be made to this privacy policy?

AGENCE CALI reserves the right to modify this privacy policy at any time by posting a new privacy policy on the site without notice or notification. 
The collection, use, and communication of your information by the Site will be subject to the version of the privacy policy that is then posted and in effect.

10. How to contact us?

For any questions regarding this policy or, more generally, about the processing of your personal information, please send your request to the personal information protection officer. 
 
Her contact information is as follows: 

Ms. Caroline Duguay
Caroline@agencecali.com
 
PRIVACY POLICY

AGENCE CALI
(hereinafter: "AGENCE CALI")
https://www.agencecali.com/fr (hereinafter referred to as the "Site")
Last updated: June 2025
AGENCE CALI attaches great importance on the privacy of its clients.
This policy aims to inform you about its practices regarding the collection, use, communication, retention, and destruction of your personal information.
In the course of its activities, AGENCE CALI collects, uses, and processes personal information for the purpose of providing its services.
By providing your personal information (through our Site, by email, in person, or by phone), you agree that it may be processed as outlined in this policy, and you authorize AGENCE CALI and its service providers to process your personal information for the purposes stated below.
1. What personal information is collected?

When you visit the Site and when you communicate with AGENCE CALI in other ways, various types of personal information about you may be collected and processed in the course of carrying out its activities and services, including the following:
• Identification information (name, first name);
• Contact information (mailing address, email address, and phone number);
• Any other personal information provided voluntarily. 
 
2. How is your personal information collected?

We collect your personal information in several ways: 
• By email or message on social media; 
• When you submit inquiries through our form on our Site;
• When you fill out a web form to be added to our press list; 


3. How is your personal information used?

Your personal information will be used in accordance with applicable privacy legislation and in accordance with the consent given. We will use your personal information for the following purposes:
• To provide our services and conduct our business in general;
• To respond to inquiries; 
• To send our newsletter or promotions when you have opted in to receive such communications (you can unsubscribe at any time);
• To meet and comply with legal and regulatory obligations (including accounting and tax obligations).

4. With whom is your personal information shared?

Your personal information will not be disclosed for purposes other than those for which it was collected.
Therefore, AGENCE CALI undertakes, unless it has obtained your consent or when required or permitted by law, for an unlimited period, including after the services provided have ended:

a) not to disclose personal information to third parties, except to service providers and/or partners who assist it in establishing, managing, and maintaining its relationships with you for the provision of its services. These third parties may have access to personal information or process it in connection with the services they provide. The information transmitted to these service providers is limited to only the information reasonably necessary for them to perform their duties;
b) to limit the disclosure of personal information only to its employees, collaborators, directors, or shareholders who need to know it directly for the purposes of providing the services;
c) to take the necessary measures to recover possession of personal information and to prevent any unauthorized actions or breaches of this document.
TRANSFERS ABROAD 

To fulfill its services, AGENCE CALI may use service providers located outside the province of Quebec.
As a result, some of your personal information about you may be transferred to locations other than your province or country. 
AGENCE CALI ensures that personal information is transferred to countries that have received an adequacy decision from the competent authority, or that personal information is adequately protected by technical, organizational, contractual, or other appropriate legal means.
If you have any further questions on this subject, you may contact the personal information protection officer whose contact details are provided below.
 
5. How and for how long is your personal information retained?

Your personal information is only retained for as long as necessary to fulfill the specified purposes. When it is no longer necessary for the specified purposes to meet any legal, regulatory, or other requirements, it will be securely destroyed or anonymized. 
Your personal information is stored on digital media that benefit from protective measures that ensure the highest level of confidentiality.
6. What are your rights regarding personal information protection? 

6.1 Right of access, rectification, portability, and deletion 

To access your personal information, to request a correction to your personal information, or to withdraw your consent to the communication or use of your personal information, you must submit a written request to the AGENCE CALI Privacy Officer (contact details are found at the end of this policy).
The request for correction must be particularly precise and correctly identify you to allow AGENCE CALI to adequately correct or complete the personal information deemed inaccurate or incomplete. 
You may also request access to your computerized personal information that you have provided, in a structured and commonly used technological format. 
The request to withdraw consent may result in the end of the benefits of the services offered by AGENCE CALI for the person concerned.

6.2 Processing of requests

The personal information protection officer will respond to requests for access, rectification, or withdrawal of consent within 30 days, in accordance with the timelines prescribed by the Personal Information Protection Act in the private sector. 
All necessary assistance will be reasonably provided to those who wish to access their personal information or rectify it, including clarification of what exactly they are looking for. 
Depending on the number of records requested in an access request, nominal fees may be reasonably charged to cover the costs incurred in responding to the request.
Written notification will be provided if the personal information protection officer must deny access to personal information for legal, regulatory, or other reasons. 

6.3 Appeal to the Commission d'accès à l'information.

If you are not satisfied with how AGENCE CALI handled your request for access, correction, or deletion of your personal information, particularly in cases of no response or unsatisfactory response, you may submit a request for review of disagreement to the Commission d’accès à l’information.

7. What are the roles and responsibilities of those who process your personal information? 

Caroline Duguay is the personal information protection officer, and she ensures compliance with this policy and addresses complaints as well as requests for access to personal information. 
 
8. What happens if I am redirected to other sites?

It is important to understand that this policy does not apply to other third-party websites that may be accessed from links on our Site. We are in no way responsible for these third-party sites, their content, or their access.  
Therefore, any personal information you provide through these sites is subject to their privacy policies. It is your responsibility to review this information to ensure the protection of your personal information.
 
9. How will changes be made to this privacy policy?

AGENCE CALI reserves the right to modify this privacy policy at any time by posting a new privacy policy on the site without notice or notification. 
The collection, use, and communication of your information by the Site will be subject to the version of the privacy policy that is then posted and in effect.
10. How to contact us?

For any questions regarding this policy or, more generally, about the processing of your personal information, please send your request to the personal information protection officer. 
 
Her contact information is as follows: 
Ms. Caroline Duguay
Caroline@agencecali.com
 
PRIVACY POLICY

AGENCE CALI
(hereinafter: "AGENCE CALI")
https://www.agencecali.com/fr (hereinafter referred to as the "Site")
Last updated: June 2025
AGENCE CALI attaches great importance on the privacy of its clients.
This policy aims to inform you about its practices regarding the collection, use, communication, retention, and destruction of your personal information.
In the course of its activities, AGENCE CALI collects, uses, and processes personal information for the purpose of providing its services.
By providing your personal information (through our Site, by email, in person, or by phone), you agree that it may be processed as outlined in this policy, and you authorize AGENCE CALI and its service providers to process your personal information for the purposes stated below.
1. What personal information is collected?

When you visit the Site and when you communicate with AGENCE CALI in other ways, various types of personal information about you may be collected and processed in the course of carrying out its activities and services, including the following:
• Identification information (name, first name);
• Contact information (mailing address, email address, and phone number);
• Any other personal information provided voluntarily. 
 
2. How is your personal information collected?

We collect your personal information in several ways: 
• By email or message on social media; 
• When you submit inquiries through our form on our Site;
• When you fill out a web form to be added to our press list; 


3. How is your personal information used?

Your personal information will be used in accordance with applicable privacy legislation and in accordance with the consent given. We will use your personal information for the following purposes:
• To provide our services and conduct our business in general;
• To respond to inquiries; 
• To send our newsletter or promotions when you have opted in to receive such communications (you can unsubscribe at any time);
• To meet and comply with legal and regulatory obligations (including accounting and tax obligations).

4. With whom is your personal information shared?

Your personal information will not be disclosed for purposes other than those for which it was collected.
Therefore, AGENCE CALI undertakes, unless it has obtained your consent or when required or permitted by law, for an unlimited period, including after the services provided have ended:

a) not to disclose personal information to third parties, except to service providers and/or partners who assist it in establishing, managing, and maintaining its relationships with you for the provision of its services. These third parties may have access to personal information or process it in connection with the services they provide. The information transmitted to these service providers is limited to only the information reasonably necessary for them to perform their duties;
b) to limit the disclosure of personal information only to its employees, collaborators, directors, or shareholders who need to know it directly for the purposes of providing the services;
c) to take the necessary measures to recover possession of personal information and to prevent any unauthorized actions or breaches of this document.
TRANSFERS ABROAD 

To fulfill its services, AGENCE CALI may use service providers located outside the province of Quebec.
As a result, some of your personal information about you may be transferred to locations other than your province or country. 
AGENCE CALI ensures that personal information is transferred to countries that have received an adequacy decision from the competent authority, or that personal information is adequately protected by technical, organizational, contractual, or other appropriate legal means.
If you have any further questions on this subject, you may contact the personal information protection officer whose contact details are provided below.
 
5. How and for how long is your personal information retained?

Your personal information is only retained for as long as necessary to fulfill the specified purposes. When it is no longer necessary for the specified purposes to meet any legal, regulatory, or other requirements, it will be securely destroyed or anonymized. 
Your personal information is stored on digital media that benefit from protective measures that ensure the highest level of confidentiality.
6. What are your rights regarding personal information protection? 

6.1 Right of access, rectification, portability, and deletion 

To access your personal information, to request a correction to your personal information, or to withdraw your consent to the communication or use of your personal information, you must submit a written request to the AGENCE CALI Privacy Officer (contact details are found at the end of this policy).
The request for correction must be particularly precise and correctly identify you to allow AGENCE CALI to adequately correct or complete the personal information deemed inaccurate or incomplete. 
You may also request access to your computerized personal information that you have provided, in a structured and commonly used technological format. 
The request to withdraw consent may result in the end of the benefits of the services offered by AGENCE CALI for the person concerned.

6.2 Processing of requests

The personal information protection officer will respond to requests for access, rectification, or withdrawal of consent within 30 days, in accordance with the timelines prescribed by the Personal Information Protection Act in the private sector. 
All necessary assistance will be reasonably provided to those who wish to access their personal information or rectify it, including clarification of what exactly they are looking for. 
Depending on the number of records requested in an access request, nominal fees may be reasonably charged to cover the costs incurred in responding to the request.
Written notification will be provided if the personal information protection officer must deny access to personal information for legal, regulatory, or other reasons. 

6.3 Appeal to the Commission d'accès à l'information.

If you are not satisfied with how AGENCE CALI handled your request for access, correction, or deletion of your personal information, particularly in cases of no response or unsatisfactory response, you may submit a request for review of disagreement to the Commission d’accès à l’information.

7. What are the roles and responsibilities of those who process your personal information? 

Caroline Duguay is the personal information protection officer, and she ensures compliance with this policy and addresses complaints as well as requests for access to personal information. 
 
8. What happens if I am redirected to other sites?

It is important to understand that this policy does not apply to other third-party websites that may be accessed from links on our Site. We are in no way responsible for these third-party sites, their content, or their access.  
Therefore, any personal information you provide through these sites is subject to their privacy policies. It is your responsibility to review this information to ensure the protection of your personal information.
 
9. How will changes be made to this privacy policy?

AGENCE CALI reserves the right to modify this privacy policy at any time by posting a new privacy policy on the site without notice or notification. 
The collection, use, and communication of your information by the Site will be subject to the version of the privacy policy that is then posted and in effect.
10. How to contact us?

For any questions regarding this policy or, more generally, about the processing of your personal information, please send your request to the personal information protection officer. 
 
Her contact information is as follows: 
Ms. Caroline Duguay
Caroline@agencecali.com
 
PRIVACY POLICY

AGENCE CALI
(hereinafter: "AGENCE CALI")
https://www.agencecali.com/fr (hereinafter referred to as the "Site")
Last updated: June 2025
AGENCE CALI attaches great importance on the privacy of its clients.
This policy aims to inform you about its practices regarding the collection, use, communication, retention, and destruction of your personal information.
In the course of its activities, AGENCE CALI collects, uses, and processes personal information for the purpose of providing its services.
By providing your personal information (through our Site, by email, in person, or by phone), you agree that it may be processed as outlined in this policy, and you authorize AGENCE CALI and its service providers to process your personal information for the purposes stated below.
1. What personal information is collected?

When you visit the Site and when you communicate with AGENCE CALI in other ways, various types of personal information about you may be collected and processed in the course of carrying out its activities and services, including the following:
• Identification information (name, first name);
• Contact information (mailing address, email address, and phone number);
• Any other personal information provided voluntarily. 
 
2. How is your personal information collected?

We collect your personal information in several ways: 
• By email or message on social media; 
• When you submit inquiries through our form on our Site;
• When you fill out a web form to be added to our press list; 


3. How is your personal information used?

Your personal information will be used in accordance with applicable privacy legislation and in accordance with the consent given. We will use your personal information for the following purposes:
• To provide our services and conduct our business in general;
• To respond to inquiries; 
• To send our newsletter or promotions when you have opted in to receive such communications (you can unsubscribe at any time);
• To meet and comply with legal and regulatory obligations (including accounting and tax obligations).

4. With whom is your personal information shared?

Your personal information will not be disclosed for purposes other than those for which it was collected.
Therefore, AGENCE CALI undertakes, unless it has obtained your consent or when required or permitted by law, for an unlimited period, including after the services provided have ended:

a) not to disclose personal information to third parties, except to service providers and/or partners who assist it in establishing, managing, and maintaining its relationships with you for the provision of its services. These third parties may have access to personal information or process it in connection with the services they provide. The information transmitted to these service providers is limited to only the information reasonably necessary for them to perform their duties;
b) to limit the disclosure of personal information only to its employees, collaborators, directors, or shareholders who need to know it directly for the purposes of providing the services;
c) to take the necessary measures to recover possession of personal information and to prevent any unauthorized actions or breaches of this document.
TRANSFERS ABROAD 

To fulfill its services, AGENCE CALI may use service providers located outside the province of Quebec.
As a result, some of your personal information about you may be transferred to locations other than your province or country. 
AGENCE CALI ensures that personal information is transferred to countries that have received an adequacy decision from the competent authority, or that personal information is adequately protected by technical, organizational, contractual, or other appropriate legal means.
If you have any further questions on this subject, you may contact the personal information protection officer whose contact details are provided below.
 
5. How and for how long is your personal information retained?

Your personal information is only retained for as long as necessary to fulfill the specified purposes. When it is no longer necessary for the specified purposes to meet any legal, regulatory, or other requirements, it will be securely destroyed or anonymized. 
Your personal information is stored on digital media that benefit from protective measures that ensure the highest level of confidentiality.
6. What are your rights regarding personal information protection? 

6.1 Right of access, rectification, portability, and deletion 

To access your personal information, to request a correction to your personal information, or to withdraw your consent to the communication or use of your personal information, you must submit a written request to the AGENCE CALI Privacy Officer (contact details are found at the end of this policy).
The request for correction must be particularly precise and correctly identify you to allow AGENCE CALI to adequately correct or complete the personal information deemed inaccurate or incomplete. 
You may also request access to your computerized personal information that you have provided, in a structured and commonly used technological format. 
The request to withdraw consent may result in the end of the benefits of the services offered by AGENCE CALI for the person concerned.

6.2 Processing of requests

The personal information protection officer will respond to requests for access, rectification, or withdrawal of consent within 30 days, in accordance with the timelines prescribed by the Personal Information Protection Act in the private sector. 
All necessary assistance will be reasonably provided to those who wish to access their personal information or rectify it, including clarification of what exactly they are looking for. 
Depending on the number of records requested in an access request, nominal fees may be reasonably charged to cover the costs incurred in responding to the request.
Written notification will be provided if the personal information protection officer must deny access to personal information for legal, regulatory, or other reasons. 

6.3 Appeal to the Commission d'accès à l'information.

If you are not satisfied with how AGENCE CALI handled your request for access, correction, or deletion of your personal information, particularly in cases of no response or unsatisfactory response, you may submit a request for review of disagreement to the Commission d’accès à l’information.

7. What are the roles and responsibilities of those who process your personal information? 

Caroline Duguay is the personal information protection officer, and she ensures compliance with this policy and addresses complaints as well as requests for access to personal information. 
 
8. What happens if I am redirected to other sites?

It is important to understand that this policy does not apply to other third-party websites that may be accessed from links on our Site. We are in no way responsible for these third-party sites, their content, or their access.  
Therefore, any personal information you provide through these sites is subject to their privacy policies. It is your responsibility to review this information to ensure the protection of your personal information.
 
9. How will changes be made to this privacy policy?

AGENCE CALI reserves the right to modify this privacy policy at any time by posting a new privacy policy on the site without notice or notification. 
The collection, use, and communication of your information by the Site will be subject to the version of the privacy policy that is then posted and in effect.
10. How to contact us?

For any questions regarding this policy or, more generally, about the processing of your personal information, please send your request to the personal information protection officer. 
 
Her contact information is as follows: 
Ms. Caroline Duguay
Caroline@agencecali.com
 
PRIVACY POLICY

AGENCE CALI
(hereinafter: "AGENCE CALI")
https://www.agencecali.com/fr (hereinafter referred to as the "Site")
Last updated: June 2025
AGENCE CALI attaches great importance on the privacy of its clients.
This policy aims to inform you about its practices regarding the collection, use, communication, retention, and destruction of your personal information.
In the course of its activities, AGENCE CALI collects, uses, and processes personal information for the purpose of providing its services.
By providing your personal information (through our Site, by email, in person, or by phone), you agree that it may be processed as outlined in this policy, and you authorize AGENCE CALI and its service providers to process your personal information for the purposes stated below.
1. What personal information is collected?

When you visit the Site and when you communicate with AGENCE CALI in other ways, various types of personal information about you may be collected and processed in the course of carrying out its activities and services, including the following:
• Identification information (name, first name);
• Contact information (mailing address, email address, and phone number);
• Any other personal information provided voluntarily. 
 
2. How is your personal information collected?

We collect your personal information in several ways: 
• By email or message on social media; 
• When you submit inquiries through our form on our Site;
• When you fill out a web form to be added to our press list; 


3. How is your personal information used?

Your personal information will be used in accordance with applicable privacy legislation and in accordance with the consent given. We will use your personal information for the following purposes:
• To provide our services and conduct our business in general;
• To respond to inquiries; 
• To send our newsletter or promotions when you have opted in to receive such communications (you can unsubscribe at any time);
• To meet and comply with legal and regulatory obligations (including accounting and tax obligations).

4. With whom is your personal information shared?

Your personal information will not be disclosed for purposes other than those for which it was collected.
Therefore, AGENCE CALI undertakes, unless it has obtained your consent or when required or permitted by law, for an unlimited period, including after the services provided have ended:

a) not to disclose personal information to third parties, except to service providers and/or partners who assist it in establishing, managing, and maintaining its relationships with you for the provision of its services. These third parties may have access to personal information or process it in connection with the services they provide. The information transmitted to these service providers is limited to only the information reasonably necessary for them to perform their duties;
b) to limit the disclosure of personal information only to its employees, collaborators, directors, or shareholders who need to know it directly for the purposes of providing the services;
c) to take the necessary measures to recover possession of personal information and to prevent any unauthorized actions or breaches of this document.
TRANSFERS ABROAD 

To fulfill its services, AGENCE CALI may use service providers located outside the province of Quebec.
As a result, some of your personal information about you may be transferred to locations other than your province or country. 
AGENCE CALI ensures that personal information is transferred to countries that have received an adequacy decision from the competent authority, or that personal information is adequately protected by technical, organizational, contractual, or other appropriate legal means.
If you have any further questions on this subject, you may contact the personal information protection officer whose contact details are provided below.
 
5. How and for how long is your personal information retained?

Your personal information is only retained for as long as necessary to fulfill the specified purposes. When it is no longer necessary for the specified purposes to meet any legal, regulatory, or other requirements, it will be securely destroyed or anonymized. 
Your personal information is stored on digital media that benefit from protective measures that ensure the highest level of confidentiality.
6. What are your rights regarding personal information protection? 

6.1 Right of access, rectification, portability, and deletion 

To access your personal information, to request a correction to your personal information, or to withdraw your consent to the communication or use of your personal information, you must submit a written request to the AGENCE CALI Privacy Officer (contact details are found at the end of this policy).
The request for correction must be particularly precise and correctly identify you to allow AGENCE CALI to adequately correct or complete the personal information deemed inaccurate or incomplete. 
You may also request access to your computerized personal information that you have provided, in a structured and commonly used technological format. 
The request to withdraw consent may result in the end of the benefits of the services offered by AGENCE CALI for the person concerned.

6.2 Processing of requests

The personal information protection officer will respond to requests for access, rectification, or withdrawal of consent within 30 days, in accordance with the timelines prescribed by the Personal Information Protection Act in the private sector. 
All necessary assistance will be reasonably provided to those who wish to access their personal information or rectify it, including clarification of what exactly they are looking for. 
Depending on the number of records requested in an access request, nominal fees may be reasonably charged to cover the costs incurred in responding to the request.
Written notification will be provided if the personal information protection officer must deny access to personal information for legal, regulatory, or other reasons. 

6.3 Appeal to the Commission d'accès à l'information.

If you are not satisfied with how AGENCE CALI handled your request for access, correction, or deletion of your personal information, particularly in cases of no response or unsatisfactory response, you may submit a request for review of disagreement to the Commission d’accès à l’information.

7. What are the roles and responsibilities of those who process your personal information? 

Caroline Duguay is the personal information protection officer, and she ensures compliance with this policy and addresses complaints as well as requests for access to personal information. 
 
8. What happens if I am redirected to other sites?

It is important to understand that this policy does not apply to other third-party websites that may be accessed from links on our Site. We are in no way responsible for these third-party sites, their content, or their access.  
Therefore, any personal information you provide through these sites is subject to their privacy policies. It is your responsibility to review this information to ensure the protection of your personal information.
 
9. How will changes be made to this privacy policy?

AGENCE CALI reserves the right to modify this privacy policy at any time by posting a new privacy policy on the site without notice or notification. 
The collection, use, and communication of your information by the Site will be subject to the version of the privacy policy that is then posted and in effect.
10. How to contact us?

For any questions regarding this policy or, more generally, about the processing of your personal information, please send your request to the personal information protection officer. 
 
Her contact information is as follows: 
Ms. Caroline Duguay
Caroline@agencecali.com